IT Specialist, Australia

Do you enjoy travelling and want to install innovative software products that improve cancer treatments for patients around the world? RaySearch is now strengthening the team in Australia with an experienced IT Specialist. Join RaySearch in our fight against cancer!

About the position

As an IT Specialist you will be part of an international service team located around the world. You will work together with experienced specialists who are looking forward to introducing you to the team and company. You will be working with our innovative software products RayStation and RayCare that enables cancer clinics to improve their way of planning cancer treatments and managing patient information. Your primary responsibility will be to handle installation and technical issues for both current and potential customers. You will primarily work from your home office, with regular travel to customer sites. The position requires residency in Australia, with Sydney or Adelaide preferred due to customer proximity and existing team presence.

Your main tasks

• Planning, implementation and support for our software products, and the IT environment where they are hosted, to ensure optimal and accurate function and performance of our software
• Supporting customers remote and on-site
• Actively be involved in pre-sales activities like answering IT related prospects questions and creating/discussing customer IT solutions
• Participate in customer IT trainings, onsite or at remote training locations

Your profile

If you share our vision of a world without cancer and want to learn everything about our products, we will gladly share everything we know with you. You do not need to have previous medtech experience but we think you have solid technical skills, which enables you to feel comfortable to go out to customers after having a proper introduction to our products. You are a positive, service-minded person who enjoys helping customers as well as traveling and experiencing new cultures. You structure your work in a way that ensures all tasks are taken care of, but at the same time you are flexible and easily reschedule when priorities change. You take responsibility for your own tasks as well as contributing to the group’s common goals. 

We think that you have

• Experience from installing and supporting hardware
• Experience from Active Directory (Windows Server 2008 and higher)
• Experience of installation, maintenance and troubleshooting of Windows Server 2012 R2 and later versions.
• Experience from customer and sales support, including pre-sales activities, technical input to sales, and direct customer communication (written and verbal)
• Ability and interest in traveling
• Relevant University degree or equivalent experience
• Excellent communication skills in English

We believe that you have been working in an IT service related role for at least 5 years, but the right person is more important than the number of years on your CV. You most probably have been working with Citrix XenApp and Virtualization installations and administration. It is an advantage, but not required, if you have experience of working with SQL servers, Network, HL7, DICOM. 

Application

Please apply to the position through the application form below. Selection and interviews will be ongoing. Please note that we only will consider candidates that have a legal right to work in Australia (valid work visa or permanent residency) and who are based in Australia. We do not accept applications by e-mail.