IT Specialist, South Korea

Do you enjoy traveling and want to install innovative software products that improve cancer treatments for patients around the world? RaySearch is now strengthening the existing team in South Korea with an experienced IT Specialist. Join RaySearch in our fight against cancer! 

About the position 

As an IT Specialist, you will be part of an international service team located around the world. You will work together with a team of experienced specialists who are looking forward to introducing you to the team and company. You will be working with our innovative software products RayStation and RayCare that enable cancer clinics to improve their way of planning cancer treatments and managing patient information. Your primary responsibility will be to handle installation and technical issues for both current and potential customers. A big part of the work can be managed remotely, but the role also requires a moderate amount of traveling.  

Your main tasks 

• Planning, implementation, and support for our software products, and the IT environment where they are hosted,to ensure optimal and accurate function and performance of our software. 
• Supporting customers remotely and on-site. 
• Actively be involved in pre-sales activities like answering IT-related prospect's questions and creating/discussing customer IT solutions. 
• Participate in customer IT training, onsite or at remote training locations. 

Your profile 

If you share our vision of a world without cancer and want to learn everything about our products, we will gladly share everything we know with you. You do not need to have previous medtech experience but we think you have solid technical skills, which enables you to feel comfortable to go out to customers after having a proper introduction to our products. You are a positive, service-minded person who enjoys helping customers as well as traveling and experiencing new cultures. You structure your work in a way that ensures all tasks are taken care of, but at the same time, you are flexible and easily reschedule when priorities change. You take responsibility for your own tasks as well as contributing to the group’s common goals and you have strong teamwork skills.  

We think that you have 

• Experience in installing and supporting hardware 
• Experience with Windows Active Directory (at least basic administration level) 
• Experience in installation, maintenance, and troubleshooting of Windows-based servers and workstations OS
• Experience in customer support, including direct customer communications – written and verbal 
• Ability and interest in traveling 
• BS or equivalent in Computer Science, Engineering Physics, Mechatronics, or similar 
• Excellent communication skills in Korean and English
• Solid understanding of networking 

Beneficial you have 

• Experience with scripting (Powershell, Javascript, Python,…) 
• Experience with Citrix virtual apps & desktops 
• Experience with virtual environment (VMWare EXSi, Hyper-V...) 
• Basic understanding of asymmetrical encryption 
• Software development approach(sprints, V&V, …) 

We believe that you have been working in an IT service-related role for at least 5 years, but the right person is more important than the number of years on your CV. You most probably have been working with Citrix XenApp and Virtualization installations and administration. It is an advantage, but not required, if you have experience working with SQL servers, Network, HL7, DICOM, and working in an international environment. 

Application 

Please apply for the position through the application form below. Selection and interviews will be ongoing. We do not accept applications by e-mail.