Location

Home office, France

Department

IT Service

IT Specialist

Do you enjoy traveling and want to install innovative software products that improve cancer treatments for patients around the world? We are now looking to strengthen our team with an IT Specialist in France, this full-time position will be home-based!

About the position               

As an IT-Specialist you will be part of an international service team located around the world. The product of focus is our oncology information system, RayCare that enables cancer clinics to improve their way of managing patient information. Your primary responsibility will be to handle installation and technical issues for both current and potential customers. A big part of the work can be managed remote, but the role also requires a moderate amount of travel. Travel will generally be planned in advance, though occasional short-notice travel may occur. 

Your main tasks:

  • Planning, implementation and support for our software products, and the IT environment where they are hosted, to ensure optimal and accurate function and performance of our software.
  • Install and configure Windows Servers and Workstations.
  • Supporting customers remote and on-site.
  • Actively be involved in pre-sales activities like answering IT related prospects questions and creating/discussing customer IT solutions.
  • Perform customer IT trainings, onsite or at remote training locations.

Your profile

If you share our vision of a world without cancer and want to learn everything about our products, we will gladly share everything we know with you. You do not need to have previous medtech experience but we think you have solid technical skills, which enables you to feel comfortable to go out to customers after having a proper introduction to our products. You are a positive, service-minded person who enjoys helping customers as well as traveling and experiencing new cultures. You structure your work in a way that ensures all tasks are taken care of, but at the same time you are flexible and easily reschedule when priorities change. You take responsibility for your own tasks as well as contributing to the group’s common goals.

We think that you have:

  • At least 5+ years working in an IT service related role. 
  • Experience from installing and supporting hardware.
  • Experience from Active Directory (Windows Server 2016 and higher).
  • Ability and interest in traveling.
  • Relevant University degree or equivalent experience
  • Excellent communication and writing skills in English and French (other languages is meriting).

You most probably have been working with Citrix Virtual Apps and/or Virtualization installations and administration. It is an advantage, but not required, if you have experience of working with SQL servers, Network, HL7, DICOM and working in an international environment.

Our Culture

Culture at RaySeach is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our employees stand out as experts in their field, driven by a relentless focus on solving problems - no matter how complex. At RaySearch, we take pride in leading the way in cancer treatment, leveraging cutting-edge technology to develop innovative solutions that make a real difference in patient care.

Application

Please apply for the position through the application form below. Selection and interviews will be ongoing. We do not accept applications by e-mail.

About RaySearch

RaySearch develops innovative software solutions to improve cancer care. Over 800 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe, Asia and Australia & New Zealand. Today we are more than 400 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.

We are RaySearch – and this is our story

At RaySearch Laboratories we create software to advance cancer treatment. To close the care gap these advancements should reach patients as soon as possible. Because all patients deserve the most effective cancer care.

For many of us the fight against cancer is personal. That is why we keep fighting for a world where cancer is conquered.

Responsible recruiter

Figge Falk

Apply

The link to your LinkedIn profile can be found here

France.
Other EU/EES country or Switzerland, but I'm open for relocating to France.
Other country than EU/EES or Switzerland, but I'm open for relocation to France.
Other country, and I'm not open for relocation to France.
Yes.
No.
5+ years
4-5 years
2-3 years
Less than 2 years
I have no experience of IT work
Windows server installation, configuration and support
Virtualization platforms - installation & operations
Microsoft SQL Server - installation & administration
Citrix/remote application platforms
Customer support
Active Directory & identity management
Enterprise networking fundamentals
DICOM connectivity & operations
HL7/Clinical integration fundamentals
Formal IT education
International & cross-cultural working environment
Willingness and ability to travel
Professional English (Written & spoken)
Professional French (Written & spoken)
Security, TLS & certificate management
Monitoring, logging & trouble-shooting
Backup & disaster recovery concepts

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